Terms & Conditions

• Recess playgrounds are best suited for children ages 6 and under.
• All children must be supervised.
• No shoes or sandals should be worn inside of bounce house, on play mats, soft play equipment or inside of ball pit.
• Socks must be worn at all times.
• No food, drink, gum or candy in the play area.
• Direct sunlight can make the equipment very hot. We recommend to set up in a well-shaded area or under a tent.
• Recess equipment should be kept dry and out of the rain.

Specific safety rules are listed in the liability waiver. 

• Recess services will be delivered at the reserved time. 
• The latest a pick-up can be scheduled is 7:00PM.
• Please make us aware of venue obstacles that may create delivery challenges such as, stairs or small entries.
• All equipment will be delivered in sound condition. Customers are encouraged to inspect equipment alongside the delivery aid.
• Please make note of the play area and equipment dimensions. Customers are responsible for having the adequate space to accommodate the Recess services. No refunds will be issued if space is not appropriate.
• The customer will be responsible for the safe keeping of the equipment throughout the event.
• Play balls must be inside of the applicable set up area as they were delivered. 

• A $25 booking fee is required to reserve a date. The booking is not applied towards the cost of your services.
• 100% of the payment is due on the day of your event. We accept Visa, MasterCard, PayPal, CashApp, Venmo and Cash on delivery.
• Cancellation request will result in a forfeit of booking fee. If this situation arises, the fee will be applied towards a future event. 
• We reserve the right to charge the customer for damages at a nominal rate up to $50. An invoice will be sent should this situation arise.

• If rain is forecasted on the day of your outdoor event we will reschedule your services. 

We will try our best to predict the weather risk but we understand that anything can happen! We welcome frequent contact with our customers if there is a weather concern.